339 bat Terms and Conditions

1 General Provisions

1.1 Application of Terms

These terms and conditions ("Terms") govern the use of the 339 bat platform and all its services. By visiting the website, creating an account, or using any service, you are considered to have given your full agreement to these Terms.

These Terms form a legally binding agreement. If you do not agree with any part of these Terms, you are requested to refrain from using the 339 bat platform.

1.2 Description of Services

339 bat is an online gaming and sports betting platform that offers casino games, slots, live casino, and betting on various sports including cricket and football, for users in Bangladesh. The platform operates 24 hours a day, seven days a week.

1.3 Age Restriction

All services on 339 bat are available only to persons aged 21 or older. No person under the age of 21 may use this platform. Providing a false age during account registration is considered a serious breach of these Terms and the account will be closed immediately.

2 Account Registration

2.1 Registration Requirements

To create an account on 339 bat, you must provide accurate and complete information. Each person may operate only one account. If a person is found to have multiple accounts, those accounts will be closed and all associated bonuses will be cancelled.

2.2 Identity Verification

339 bat reserves the right to verify a user's identity before processing financial transactions. This process may require a national ID card, passport, or other official documents. Withdrawals may be held until identity verification is complete.

2.3 Account Security

Keeping your login credentials confidential is your own responsibility. Do not share your password with anyone. If you notice any suspicious activity on your account, notify the 339 bat support team immediately. Using two-step verification (OTP) to protect your account is strongly recommended.

3 User Responsibilities

3.1 Providing Accurate Information

You must always provide true, accurate, and up-to-date information when registering and managing your account. If any information changes, update your account without delay.

3.2 Personal Use Only

The account must be used only by the registered person. Placing bets on behalf of a third party, managing another person's account, or renting out your account is strictly prohibited.

3.3 Technical Responsibility

Internet connectivity, device performance, and the technical readiness needed to access the platform are the user's own responsibility. 339 bat is not liable for any loss caused by technical failures on the user's side.

4 Financial Transactions

4.1 Deposit Methods

The payment methods currently active on 339 bat are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500.

4.2 Withdrawal Methods

bKash, Nagad, Rocket, and Upay can also be used for withdrawals. The minimum withdrawal amount is ৳800. Withdrawals are generally processed within 5 to 30 minutes.

4.3 Transaction Security

All financial transactions are secured through SSL encryption technology. The 339 bat payment processing system is secure and all data is stored in an encrypted state.

4.4 Ownership of Funds

All funds held in your account must belong solely to you. Depositing using a third party's funds and providing false information about the source of deposited funds are strictly prohibited.

5 Bonuses and Promotions

5.1 Welcome Bonus

339 bat offers new members a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: if you deposit ৳1,000 you receive a bonus of ৳1,200, giving a total balance of ৳2,200, and you must place ৳1,200 × 20 = ৳24,000 in bets before withdrawing.

5.2 Bonus Usage Conditions

• Bonus amounts cannot be withdrawn directly.
• Bonuses may only be used in designated games or betting sections.
• If a withdrawal is made while a bonus is active, the bonus and any winnings earned from it will be forfeited.
• If a bonus is misused or any attempt is made to manipulate it, the account will be suspended.
• 339 bat reserves the right to change or cancel any bonus offer at any time.

5.3 VIP Program

The 339 bat VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. A weekly cashback benefit is available at each tier. The maximum weekly cashback rates are: 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum, and 0.8% at Diamond. For example, a Gold member who has a net loss of ৳20,000 in a week will receive ৳20,000 × 0.5% = ৳100 cashback.

6 Betting and Gaming Rules

6.1 General Betting Rules

A bet that has been confirmed cannot be changed or cancelled. After a bet is confirmed, the outcome will be determined according to the applicable rules. Each betting section has its own rules, which should be read before placing a bet.

6.2 Game Results

All casino games and slots are operated through Random Number Generator (RNG) technology, which ensures the fairness of results. If a game is interrupted due to a technical issue, 339 bat will review the situation and provide an appropriate resolution.

6.3 Betting Limits

339 bat may set minimum and maximum bet limits for various games and betting sections. Users should check the betting limits for a specific game or event before deciding on the bet amount.

6.4 Sports Betting

The rules applicable to the relevant event apply when betting on cricket, football, and other sports. Whether a bet is refunded if a match is cancelled or postponed will depend on the specific betting rules.

7 Prohibited Activities

7.1 Fraudulent Activities

Any form of fraud, manipulation, or attempt to gain unfair advantage is strictly prohibited. This includes: using software bots or automated systems, abusing bonus terms, matched betting, and balance manipulation.

7.2 Multiple Accounts

Operating more than one account for the same person is strictly prohibited. If multiple accounts are found from the same IP address, the same identity, or the same payment method, those accounts will be closed immediately.

7.3 Money Laundering

339 bat complies with international anti-money laundering regulations. Any account linked to money laundering or any unlawful financial activity will be closed immediately and the relevant authorities will be notified.

• Betting by taking advantage of technical errors is prohibited.
• Disrupting the normal operation of the platform is prohibited.
• Collecting another user's information without their permission is prohibited.
• Using a false identity or another person's information is prohibited.

8 Privacy and Data Protection

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy, where all aspects of data protection are clearly explained.

8.1 Data Collection

339 bat collects personal information necessary for providing its services. This includes: name, contact details, payment information, and records of platform usage.

8.2 Use of Data

Collected information is used only for providing services, managing accounts, verifying identity, and meeting legal obligations. Data is not sold or rented to third parties.

8.3 Cookie Policy

339 bat uses cookies to improve the user experience on the website. By continuing to use the site, you are considered to have given your consent to the use of cookies.

9 Responsible Gaming

339 bat treats responsible gaming as a top priority. For detailed information and support, visit our Responsible Gaming section, which provides guidance on self-exclusion, deposit limits, and other helpful tools.

9.1 Setting Play Limits

Users can set limits on their own deposits, losses, and session time. Once a set limit is reached, the platform will automatically display a warning.

9.2 Self-Exclusion

If a user feels that gambling is becoming harmful to them, they can request a temporary or permanent account closure at any time. This request can be made through 24-hour live chat.

9.3 Protection of Minors

Preventing persons under the age of 21 from accessing this platform is also the responsibility of parents and guardians. Using parental control software is advised.

10 Account Suspension and Closure

10.1 Rights of 339 bat

339 bat reserves the right to temporarily suspend or permanently close any account for any reason, particularly in cases of breach of these Terms, without prior notice.

10.2 Reasons for Account Closure

• Breaching any clause of these Terms.
• Providing a false identity or false information.
• Operating multiple accounts.
• Misusing bonuses or promotions.
• Engaging in fraudulent or unlawful activities.
• Attempting to exploit technical errors.

10.3 Balance Refund

If an account is closed due to a breach of these Terms, 339 bat will decide at its own discretion whether to refund the original deposited amount (excluding bonuses). No refund will apply in cases of fraudulent activity.

11 Limitation of Liability

11.1 Service Availability

339 bat strives to provide uninterrupted service at all times, but temporary disruptions may occur due to maintenance, technical issues, or third-party service providers. 339 bat is not liable for such disruptions.

11.2 Limitation of Damages

339 bat's liability shall in no circumstances exceed the amount of the transaction in question. 339 bat is not liable for indirect, incidental, or consequential damages.

11.3 Third-Party Services

Game software providers (such as Pragmatic Play, PG Soft, Evolution) are third parties. 339 bat is not directly responsible for the performance or reliability of their services.

12 Terms & Conditions Changes

339 bat reserves the right to modify, add to, or cancel these terms and conditions at any time. In case of important changes, users will be notified by email or through a notice displayed on the platform.

Continuing to use the platform after updated terms and conditions are published will be taken to mean that you have accepted the updated terms and conditions. Always check this page for the latest terms and conditions.

13 Dispute Resolution

13.1 Reporting a Dispute

If a dispute arises regarding any bet, payment, or account, please contact 339 bat's customer support team via live chat first. The dispute must be reported within 30 days of it occurring.

13.2 Investigation Process

339 bat will review the dispute carefully and attempt to provide a resolution within a reasonable time. The relevant account or transaction may be temporarily suspended during the investigation.

13.3 Final Decision

In resolving all disputes, 339 bat's decision will be considered final, unless it can be shown that the decision goes against these terms and conditions.

14 Contact

If you have any questions about these rules and terms and conditions, please contact us. For answers to general questions, you can visit our FAQ section, where detailed answers to the most frequently asked questions are provided.

14.1 Support Channels

• Live Chat: Support is available in Bengali and English 24 hours a day, 7 days a week.
• Email: [email protected] — usually contacted during business hours.

14.2 Support Language

339 bat's customer support team provides service in both Bengali and English. Feel free to ask your question in whichever language you prefer.